OAHU: CUSTOMER SERVICE & ADMIN SPECIALISTS 

Are you a top-tier Customer Service Representative, Customer Care Specialist, or Admin Professional ready to elevate your career? Do you thrive in a dynamic, supportive environment where your expertise in client relations and operational excellence is truly valued? Aloha Termite & Pest Control, Hawaii's undisputed leader, is searching for dedicated professionals like you to join our Kapolei 'Ohana!

Aloha Termite & Pest Control isn't just a company; we're a close-knit family, proudly rated #1 for extermination services by the Star Advertiser, KITV, and The Garden Isle. For over 25 years, we've built our reputation on integrity, exceptional service across all Hawaiian Islands, and a deep commitment to developing our team. If you're looking for a career that offers stability, growth, and a genuine sense of belonging, your opportunity is here.

Your Impactful Career in Customer Care & Admin:

As our Customer Care Specialist | Admin, you are the vital hub connecting our valued clients with our expert field teams. This is a pivotal role where your exceptional communication skills, meticulous attention to detail, and proactive administrative support will ensure seamless operations and outstanding customer experiences.

Here’s how your expertise will shine and grow with us:

• Client Relations Expert: Be the welcoming voice of Aloha, expertly managing inbound/outbound calls, emails, and texts. You'll build strong relationships by providing top-tier service, resolving concerns, and ensuring client satisfaction.
• Operational Navigator: Master our FieldRoutes Data Program, which serves as the central nervous system for our daily activities. You'll ensure accurate client information, efficient scheduling, and precise documentation, vital for our smooth operations.
• Technician Support & Coordination: Provide essential administrative and logistical support to our field technicians. This includes managing daily routes, facilitating scheduling changes, and ensuring they have what they need to deliver excellent service.
• Financial Administration: Assist with critical billing inquiries, account maintenance, and collections support, contributing directly to the branch's financial health.
• Sales & Service Flow: Promptly address and schedule sales inquiries, dispatching them to the appropriate team members, and ensuring a seamless transition from initial contact to service delivery.

Experience the Aloha Difference: Benefits & Growth:

At Aloha Termite & Pest Control, we don't just offer jobs; we offer careers defined by stability, respect, and continuous development.

• Competitive Compensation: Start at $19.00/hour, with compensation commensurate with your valuable experience and skills.
• Comprehensive Benefits: Enjoy a robust package including paid health, dental, and vision insurance, generous paid time off, paid holidays, and a strong 401(k) retirement plan with company match. We also provide company-paid life insurance for added peace of mind.
• Career Advancement: Benefit from paid industry training and continuous professional development opportunities, ensuring you grow alongside Hawaii's leading pest control company.
• Supportive 'Ohana Culture: Work in a friendly, fast-paced team environment in Kapolei where integrity, mutual respect, and collaborative leadership are at the core of everything we do. Your contributions are truly valued.

Are You the Dedicated Professional We're Seeking on Oahu?

We're looking for individuals who possess:

• Exceptional Attention to Detail and proven multitasking abilities in a dynamic setting.
• Superior Customer Service Skills and a professional, empathetic phone presence.
• A Proactive and Adaptable Attitude, ready to learn our systems and processes (FieldRoutes experience is a significant plus!).
• Strong Communication Skills for effective internal and external interactions.
• A Genuine Desire to Help Others and solve problems efficiently.

If you're a driven Customer Service Representative, Customer Care Specialist, or Admin Professional ready to commit to a rewarding career with Hawaii's #1 team, and contribute your talent to a supportive 'Ohana, we invite you to apply today!

Click "Apply Now" to start your journey with Aloha Termite & Pest Control in Kapolei, Oahu!

Learn more about our 'Ohana on Instagram: @alohatermiteandpestcontrol

Job Type: Full-time | Schedule: Monday – Friday, 8:00 AM – 5:00 PM (40 hours/week) Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace.